Question 11
A project team is comprised of a mix of in-house and virtual team members.
When a complex announcement needs to go out to the entire project team, which of the following is the MOST effective way to communicate it?
A. Composing a project team email with the details of the announcement is the best method. It gives the project manager the opportunity to explain but not be overcome with questions from the team.
B. Using text messaging to make the announcement is the best method. It allows the project manager to reach the project team members wherever they are located.
C. Sending a fax is the best method. It gives the project manager the opportunity to explain the announcement and come up with questions and answers the team may have.
D. Hosting a web conference meeting is the best method. It gives the project manager the opportunity to explain the announcement and answer any questions from the team.
Question 12
A project requires daily status updates.
Which of the following is the MOST effective method for providing these updates?
A. Backlog
B. Standup
C. Kickoff
D. Retrospective
Question 13
A project sponsor and Chief Information Officer (CIO) disagree about how to release the final deliverables to the market. The sponsor wants to do a massive product release, while the CIO wants to be extremely cautious and add more time for testing and defect resolution. The project manager works with both parties and determines the best solution is to roll the product out in a pilot release to see how it tests, and then use customer feedback to determine next steps.
Which of the following conflict resolution techniques is the project manager using?
A. Forcing
B. Negotiating
C. Compromising
D. Avoiding
Question 14
A project manager is justifying a required change with the associated impact on the project.
Which of the following is the NEXT step?
A. Implementation
B. Approval
C. Validation
D. Auditing
Question 15
The PMO is responsible for: (Choose two.)
A. managing the project plan, scope, risk, and budget.
B. contributing expertise, deliverables, and estimates of costs.
C. setting standards and practices for the organization and providing governance.
D. outlining consequences of non-performance and coordinating between disparate projects.
E. approving funding, developing the project schedule, and gathering high-level requirements.
Question 16
A critical stakeholder has requested additional status updated beyond the schedule.
Which of the following factors MOST likely needs to be accounted for when communication with this stakeholder?
A. Confidentiality
B. Criticality
C. Frequency
D. Cultural differences
Question 17
Which of the following activities are associated with the closing phase of a project? (Choose two.)
A. Risk mitigation
B. Archiving of project documents
C. Tracking of expenditures
D. Lessons learned
E. Quality assurance
Question 18
Which of the following describes a burn rate?
A. The rate at which project documents are disposed.
B. The rate at which project personnel leave the project.
C. The rate at which the project budget is used.
D. The rate at which the timeline increases.
Question 19
The project manager for a TV tower construction project receives notification that a strong storm is expected the following week.
Which of the following should the project manager do NEXT?
A. Evaluate the risk, inform major stakeholders about the problem, and issue a change request immediately.
B. Evaluate the risk, fill in the issue log, and communicate it according to the communication plan.
C. Evaluate the risk, develop a mitigation plan, and communicate it according to the communication plan.
D. Evaluate the risk, reschedule all outdoor tasks for a later time, and inform major stakeholders.
Question 20
One deliverable failed during testing, and this has already happened several times.
Which of the following tools is MOST appropriate for the project team to use to determine the cause of the problem?
A. Run chart
B. Fishbone diagram
C. Scatter diagram
D. Gantt chart
