Your company uses ServiceNow for incident management. You develop an application that runs on Azure. The company needs to generate a ticket in ServiceNow when t...


Microsoft AZ-400 Exam

Questions Number: 48 out of 535 Questions
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Question 48
Your company uses ServiceNow for incident management.
You develop an application that runs on Azure.
The company needs to generate a ticket in ServiceNow when the application fails to authenticate.
Which Azure Log Analytics solution should you use?



The IT Service Management Connector (ITSMC) allows you to connect Azure and a supported IT Service Management (ITSM) product/service.
ITSMC supports connections with the following ITSM tools:
- ServiceNow
- System Center Service Manager
- Provance
- Cherwell
With ITSMC, you can -
- Create work items in ITSM tool, based on your Azure alerts (metric alerts, Activity Log alerts and Log Analytics alerts).
- Optionally, you can sync your incident and change request data from your ITSM tool to an Azure Log Analytics workspace.
Reference:
https://docs.microsoft.com/en-us/azure/azure-monitor/platform/itsmc-overview





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