You need to reduce the load on telephone operators by implementing a chatbot to answer simple questions with predefined answers. Which two AI service should you...
Microsoft AI-900 Exam
Questions Number: 148 out of 245 Questions
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Question 148
You need to reduce the load on telephone operators by implementing a chatbot to answer simple questions with predefined answers. Which two AI service should you use to achieve the goal? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
Bots are a popular way to provide support through multiple communication channels. You can use the QnA Maker service and Azure Bot Service to create a bot that answers user questions. Reference: https://docs.microsoft.com/en-us/learn/modules/build-faq-chatbot-qna-maker-azure-bot-service/
