A user called a help desk to report a Wi-Fi issue. In this scenario, what information must be provided for Marvis to troubleshoot the issue? (Choose two.)

A user called a help desk to report a Wi-Fi issue.
In this scenario, what information must be provided for Marvis to troubleshoot the issue? (Choose two.)

A. user home address B. the MAC address of the client device C. the time of the incident D. the access point to which the client was connected