When working with agents in the support center via online chat, your organization's customers often share pictures of their documents with personally identifiab...
Google Professional-Cloud-Security Exam
Questions Number: 23 out of 88 Questions
26.14%
Question 23
When working with agents in the support center via online chat, your organization's customers often share pictures of their documents with personally identifiable information (PII). Your leadership team is concerned that this PII is being stored as part of the regular chat logs, which are reviewed by internal or external analysts for customer service trends. You want to resolve this concern while still maintaining data utility. What should you do?