A customer service representative reported an unusual text message that was sent to the help desk. The message contained an unrecognized invoice number with a l...
CompTIA SY0-601 Exam
Questions Number: 63 out of 130 Questions
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Question 63
A customer service representative reported an unusual text message that was sent to the help desk. The message contained an unrecognized invoice number with a large balance due and a link to click for more details. Which of the following BEST describes this technique?