Question 61
A user wants to set up speech recognition on a PC. In which of the following Windows Settings tools can the user enable this option?
A. Language
B. System
C. Personalization
D. Ease of Access
Question 62
A user reports that antivirus software indicates a computer is infected with viruses. The user thinks this happened while browsing the internet. The technician does not recognize the interface with which the antivirus message is presented. Which of the following is the NEXT step the technician should take?
A. Shut down the infected computer and swap it with another computer.
B. Investigate what the interface is and what triggered it to pop up.
C. Proceed with initiating a full scan and removal of the viruses using the presented interface.
D. Call the phone number displayed in the interface of the antivirus removal tool.
Question 63
A technician found that an employee is mining cryptocurrency on a work desktop. The company has decided that this action violates its guidelines. Which of the following should be updated to reflect this new requirement?
A. MDM
B. EULA
C. IRP
D. AUP
Question 64
An organization is centralizing support functions and requires the ability to support a remote user's desktop. Which of the following technologies will allow a technician to see the issue along with the user?
A. RDP
B. VNC
C. SSH
D. VPN
