When a user calls in to report an issue, a technician submits a ticket on the user's behalf. Which of the following practices should the technician use to make ...
CompTIA 220-1102 Exam
Questions Number: 17 out of 64 Questions
26.56%
Question 17
When a user calls in to report an issue, a technician submits a ticket on the user's behalf. Which of the following practices should the technician use to make sure the ticket is associated with the correct user?