When a user calls in to report an issue, a technician submits a ticket on the user's behalf. Which of the following practices should the technician use to make ...


CompTIA 220-1102 Exam

Questions Number: 17 out of 64 Questions
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Question 17
When a user calls in to report an issue, a technician submits a ticket on the user's behalf. Which of the following practices should the technician use to make sure the ticket is associated with the correct user?







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