Question 51
The IT department at an insurance brokerage needs to acquire laptops that have built-in fingerprint readers in order to create a more secure environment. Which of the following would be the MOST secure way to implement the fingerprint readers?
A. Grant all registered employees access to each machine.
B. Restrict device access to only the user to whom the laptop is assigned.
C. Limit device access to departments and guest users.
D. Give each team member a USB drive that bypasses the reader to allow guest users to log in.
Question 52
A technician receives several error alerts on a server after an unexpected reboot. A message states that one or more disks are in a degraded state. When the technician advances to the next error message, it indicates the OS is missing. Which of the following are the MOST likely causes of these errors? (Choose two.)
A. Missing drives in the OS
B. RAID failure
C. Bootable device not found
D. Data loss
E. Controller failure
F. CMOS corruption
G. TPM malfunction
Question 53
A technician is commissioning a workstation that is required to have mirrored storage, utilizing two 4TB drives that support one failure. Which of the followingBEST meets these requirements?
A. RAID 0
B. RAID 1
C. RAID 5
D. RAID 10
Question 54
A laptop's external webcam software is running, but it shows no image or video. Which of the following should a technician perform FIRST?
A. Research new webcam firmware.
B. Restart the computer and run system diagnostics.
C. Reseat the webcam.
D. Reinstall the webcam software and drivers.
Question 55
An engineer is experiencing unexpected reboots on a graphics workstation when rendering complex 3-D models. The workstation is configured with a 115V power supply that is rated at 200W and connected to a UPS. The central processing unit contains 16 hyperthreaded cores, and a discrete graphics solution utilizing an 8- pin power connector is installed in a PCI Express x16 slot. Which of the following indicates where the technician should begin troubleshooting?
A. The UPS, as 115V is insufficient for the configuration and should be increased to 220V
B. The power supply, as 200W is insufficient when the GPU is heavily tasked
C. The graphics card, as it is the component that triggers the unexpected reboots
D. The motherboard, as only standard PCI slots should be used for high-end graphics cards, not PCI Express slots
Question 56
Which of the following technologies can allow multiple networks to traverse a switch?
A. VLAN
B. VRRP
C. VPN
D. DHCP
Question 57
An end user reports that the time and date on a desktop resets after shutdown, and subsequently, the device reboots. The next day, the desktop does not load theOS and is stuck at a black screen with the following message:
Date/Time Not Set -
Press F1 to Run Setup -
Which of the following would be the BEST action to take next?
A. Change the motherboard.
B. Reseat the motherboard power connections.
C. Replace the CMOS battery.
D. Restore the BIOS to factory default settings.
Question 58
A user reports that a PC occasionally fails to boot. The user reboots the PC, but the performance is degrading. The technician hears a strange, repetitive, ticking noise coming from the PC. Which of the following should the technician do FIRST?
A. Try to extract data.
B. Reseat the RAM modules.
C. Inspect the fan.
D. Check the CD tray.
Question 59
A technician is upgrading a faulty motherboard that was ordered by an end user for an old, high-end desktop computer. However, the technician is unable to install the CPU into the socket. Upon closer inspection, the technician notices the pins on the CPU do not line up with the socket. Which of the following would be the best course of action for the technician to take NEXT?
A. Try to set as many pins as possible.
B. Install an adaptor to create a universal socket.
C. Verity the socket type and manufacturer.
D. Find a compatible motherboard for the CPU.
Question 60
A remote user reports connectivity issues with the local internet provider. Even after a technician reboots the modem supplied by the ISP, the issue persists.
Which of the following would BEST establish the connection in minimal time?
A. Radio frequency ISP
B. Neighbor's WI-FI
C. Mobile hotspot
D. Fiber optic
